Patient Access Representative I, Patient Access, UofL Physicians, Med Center I, Full Time, Days Job Openings by UofL Health in Louisville
14 days ago
UofL Health Recruitment 2021 - Job hunting is far-off from a genial process. As much as we'd love to unaccompanied apply for jobs that are a absolute fit, sometimes we find ourselves in circumstances where we cant afford to be as selective as we'd subsequent to to be. When that’s the case, the job hunt process gets trickier to navigate, but by no means is it impossible to get a job youre overqualified for. Whats key is to allow the recruiters concerns and/or objections to your overqualification and to habitat them candidly and clearly. Its important to comprehend where the recruiter is coming from therefore you can pay for them the proper assurance that youre not going to get bored and leave within a few months.
The Access Center Partner I is responsible for communicating with patients and physicians in a timely and professional manner. As a first point of contact, the person will create a positive impression for U of L Physicians while scheduling patient appointments according to clinic operating standards.
Answer all incoming calls with exceptional customer service with a focus on compassionate patient centered care
Schedule new, return, and referring provider appointments within assigned group or warmly transfer to level II agents
Accurately schedule patient appointments in accordance with physicians’ template and guidelines using access center technologies
Regularly monitor guided schedule documents to ensure up to date scheduling compliance
Determine appropriate physicians for all non-directed referrals
Reschedule patients using proper functions
Field non-clinical patient questions or transfer to appropriate clinical parties
Set patient’s expectations for their visit ensuring an excellent patient experience
Call patients to reschedule appointment when clinic is cancelled
Use Allscripts, Centricity Business, online paging systems as well as retrieve information from other hospital systems
Treat all matters confidentially concerning patient information according to HIPAA guidelines.
Adhere to group productivity and quality metrics
Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
High School Diploma or Equivalent required
Excellent customer service skills required
Two years of scheduling in a multi-specialty clinic, preferred
KNOWLEDGE, SKILLS, & ABILITIES
Successful completion of all required training
Must be dependable, professional and a team player
Excellent organizational and communications skills and ability to work independently
Ability to adhere to deadlines
Seeking energetic, motivated candidates
Call center/office environment with regular sitting at a desk with the use of a computer and telephone
Candidates upon hire will complete an electronic I-9 verification
Only those candidates whose experience best meets our requirements will be contacted
University of Louisville Physicians is an Equal Opportunity Employer
Current UofL Physicians employees must follow the UofL Physicians Internal Transfer Policy
For further information, please refer official source from UofL Health Career Center on following link below. If you meet the requirement and are interested in building a future career with UofL Health, please register yourself at :
All applications are appreciated and will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
If you are not interested in Patient Access Representative I, Patient Access, UofL Physicians, Med Center I, Full Time, Days Louisville October 2021 UofL Health above, you can try to find your job by read related jobs from another company in Louisville below.
Apply This Job
Please submit your application via the link below:
Do not forget to like our fanpage to get the latest job information
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on m.jobs-chicago.net, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.