Escalation Specialist 5 Job Openings by Citi in San Antonio
9 days ago
Citi Recruitment 2021 - Job hunting is far away from a nearby process. As much as we'd love to unaccompanied apply for jobs that are a perfect fit, sometimes we find ourselves in circumstances where we cant afford to be as selective as we'd in imitation of to be. When that’s the case, the job hunt process gets trickier to navigate, but by no means is it impossible to acquire a job youre overqualified for. Whats key is to take the recruiters concerns and/or objections to your overqualification and to address them candidly and clearly. Its important to comprehend where the recruiter is coming from in view of that you can come up with the money for them the proper assurance that youre not going to get bored and depart within a few months.
Citi Recruitment 2021
The latest jobs is from Citi in San Antonio. Citi give an opportunity to apply Escalation Specialist 5 that will be placed in San Antonio. If you are extracted and want to know the formations and requirements, please look the description below:
The Escalation Specialist 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures. Responsibilities:
Assists with resolving supervisor-escalated customer inquiries related to account level information, and provides technical assistance as required
Tracks and reports data for management action.
Solves moderately complex problems, time sensitive inquiries, and multi-task in high-volume situations.
Identifies and escalates issues to appropriate sources.
Works under general supervision and established procedures.
May support a range of products/services.
Applies detailed knowledge of a wide range of specialized administrative/technical skills; and most of the impact is related to the accuracy of tasks performed.
Understands how duties relate/integrate with others in the team/unit.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Problem solver, customer service, business knowledge
2-4 years of relevant Dispute/Research experience preferred
High School diploma or equivalent
Job Family Group:
is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
group Inc. and its subsidiaries ("”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at .
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Effective November 1, 2021, requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :
Application will be treated strictly confidential .
Only candidates that meet the above qualification will be shortlisted.
If you are not interested in Escalation Specialist 5 San Antonio December 2021 Citi above, you can try to find your job by read related jobs from another company in San Antonio below.
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