Receptionist Job Openings by Health & Human Services Comm in Austin
14 days ago
Health & Human Services Comm
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Health & Human Services Comm Job Vacancies 2021
The latest jobs is from Health & Human Services Comm in Austin. Health & Human Services Comm is looking for the candidates to apply Receptionist that will be placed in Austin. If you are interested and want to know the formations and qualifications, please see the description below:
Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The State Hospital System, under the HSCS is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and evidence-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan. Apply now to join our team.
ReceptionistThe Austin State Hospital Switchboard Operators are responsible for continuous operation of the communications center for a 300 bed Psychiatric Hospital and 35 departments.
Essential Job Functions: Essential Job Functions: Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
1.Places, answers, routes and initiates local and/or long distance calls, using computerized telephone software.
2.Operates a Cisco Console phone system, 2-way radio console to communicate with hospital staff and personnel.
3.Greets and communicates visitors and visitors, staff and patients in person and over the phone.
4.Provides directions to hospital campus location as needed, and responds to inquiries for patient information when responding to requests for such information.
5.Provides training for new staff and updated training of new procedures to general switchboard staff.
6.Ability to handle stress.
7.Ability to work alone or closely with others.
8.Ability to occasionally work long or irregular work hours.
9.Provide feedback to Supervisor on what processes or procedures are working well, needs improvement or needs to be revised.
10.Keeps a detailed account of all events with the use of a hospital computer and distributes via email a shift report to the Safety Risk Management department leadership at the end of each shift.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities: 1.Knowledge of and ability to demonstrate use of Microsoft Word, Excel, Power Point and Outlook.
2.Knowledge of the operation of a telephone switchboard or console, multi-line telephones, or call centers.
3.Ability to clearly communicate verbally in English on a variety of devices.
4.Skill in articulating directions, operating requirements, or policy to a variety of individuals.
5.Ability to stand and reach above shoulder level, walk up and down stairs.
6.Ability to write clear and complete sentences, to make up operating guidelines or procedures.
Registration or Licensure Requirements: N/A
Initial Selection Criteria: 1.Graduation from a standard senior high school or GED.
2.Willingness to work days other than Monday through Friday to include weekends, holidays and on call.
3.Experience as a switchboard operator or receptionist/clerical/data entry work or experience with a multi-Line phone console.
4.Experience in a security operations center/dispatch center preferred.
5.Experience working in a hospital setting, or at a customer service desk, call center or switchboard. Additional Information: REQ 498501
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
The salary offered will follow HHS starting salary guidelines which are typically made at or near the posted minimum of the salary range.
According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All of these diseases are vaccine-preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with patients. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process. MOS Code: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 FormClick here to download the I-9 form. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
For further information, please refer official source from Health & Human Services Comm Career Center on following link below. If you meet the requirement and are interested in building a future career with Health & Human Services Comm, please register yourself at :
All application will kept strictly confidential.
Only qualified, short-listed applicants will be invited for furthers process.
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