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Intake & Scheduling Coordinator Job Openings by Nystrom & Associates, Ltd. in Arden Hills

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Nystrom & Associates, Ltd. Jobs 2022

The latest jobs is from Nystrom & Associates, Ltd. in Arden Hills. Nystrom & Associates, Ltd. require the best people to apply Intake & Scheduling Coordinator that will be placed in Arden Hills. If you are extracted and want to know the formations and requirements, please see the description below:

As an Intake and Scheduling Coordinator at Nystrom & Associates you will be the first point of contact for patientsanswering in-bound phone calls and making out-bound phone calls to schedule patients for medical appointments at one of our outpatient mental health clinics. You'll be part of a team helping patients who are experiencing personal, emotional, marriage, family or psychological problems. You'll play an important part of that process by answering phones and handling calls in a friendly, welcoming, and timely manner.
Opportunity to work fully remote after training has been completed (work from home)! Must be able to train in person at the Arden Hills site for a minimum of 1 month.
Nystrom & Associates is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. Founded in 1991, we offer an intensive outpatient chemical dependency program, psychological testing, and behavioral health and medication management services.
Responsibilities include: Answer patient phone calls in a timely and courteous manner
Accurately schedule and educate patients on appropriate mental health services
Collect payment information for copayments, private payments, patient balances and records payments
Escalate phone calls to the Call Center Management Team/Clinic Office Managers when appropriate


Key Attributes of a successful candidate include: Customer service skills – an empathetic, active listener, who has strong follow through skills.
De-Escalation – at times, you will take calls from individuals in a crisis of some kind, the ability to utilize de-escalation skills in those situations is key.
Critical thinking skills – the ability to think creatively, problem solve, work independently, and identify how to best address the issues a patient may be calling in regards to


Requirements: Able to successfully handle multi-level phone system with a high volume of calls at one time
Strong ability to multi-task, handle stress, deescalate, and problem solve
Positive attitude and ability to be flexible
Working knowledge of Microsoft Office; proficient with using computer systems and typing
Bachelor’s Degree preferred; High School Diploma required
An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred


Hours (Please ensure that you can work the listed shift belowwe do not hire part-time or seasonally): FridayTuesday 9:00am-5:30pm
Monday-Friday 8:00am-4:30pm


Benefits: prides itself on the benefits and compensation offered to staff, including: Medical & Dental insurance
Work from home options
Opportunities for professional growth and career advancement
Health Savings Account (HSA)
Flexible Spending Account (FSA) for applicable medical and dependent care expenses
Paid Time Off (PTO)
Paid Holidays
401(K) Retirement Plan with a generous employer matching program
Supplemental insurances, such as short term disability, cancer insurance, and accident insurance
Opportunities for professional growth and career advancement
Partnerships with local universities for tuition


Should you meet the qualifications required, please register and apply to Nystrom & Associates, Ltd. website with link as follow :

Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will be contacted.

If you are not interested in Intake & Scheduling Coordinator Arden Hills January 2022 Nystrom & Associates, Ltd. above, you can try to find your job by read related jobs from another company in Arden Hills below.

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