Job Detail

Customer Service Associate - Flexible Representative Job Openings by Hertz in Alcoa

Hertz Jobs 2021 - Job hunting is far away from a easily reached process. As much as we'd love to abandoned apply for jobs that are a absolute fit, sometimes we locate ourselves in circumstances where we cant afford to be as selective as we'd taking into consideration to be. When that’s the case, the job hunt process gets trickier to navigate, but by no means is it impossible to get a job youre overqualified for. Whats key is to endure the recruiters concerns and/or objections to your overqualification and to residence them candidly and clearly. Its important to comprehend where the recruiter is coming from therefore you can manage to pay for them the proper assurance that youre not going to acquire bored and depart within a few months.

Hertz Recruitment 2021

The latest jobs is from Hertz in Alcoa. Hertz require the candidates to fill Customer Service Associate - Flexible Representative that will be placed in Alcoa. If you are interested and want to know the positions and spesifications, please look the description below:

General Responsibilities: We are Thankful for you! We are looking for Customer Service Associates with a passion to drive customer satisfaction. If this is you and you’re ready for your next destination then you have cruised to the right spot!
Apply today and shift your career into drive for tomorrow!
Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks:
40% off any standard Hertz Rental
Up to 50% off holiday groceries
Gift Card Savings
Health & Wellness benefits
Tuition Reimbursement
Pet Insurance
Career Growth with hands on learning


How to Drive your future in working with Hertz: Consult customers on Hertz rentals
Ensure positive customer experience, making Hertz #1 in car rental company experience
Peruse customers on additional services
Strong communication and multitasking skills
Conduct vehicle service and maintenance to ensure customer satisfaction
Have a valid driver’s license with acceptable driving record
Be at least 20 years of age
High School diploma or general equivalency diploma required.

All employment is contingent on the successful completion of a background screen and drug screen,- (note: the use of marijuana will not be tested as a condition of employment). Hiring Bonus $500 after 30 days of employment $500 after 90 days of employment
As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals, but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
This position includes a rewarding compensation and benefits package:
$12 an hour as your base pay (equals $24,960 annually for full time employees)
Overtime hours are compensated at 1.5 times your hourly rate
Includes full range of medical, dental, vision, 401K benefits offerings
Uncapped monthly sales incentives with an average monthly range of $500- $1500
Expected total average earnings: $26,800$38,800(first year)
Potential for top sellers to make over $100K annually


Responsibilities: Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
Resolve customer issues and concerns professionally using effective customer service techniques
Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
Answer telephone calls in a timely manner in accordance with best practices and policy standards
Liaise with various Hertz departments
Achieve personal sales goals while supporting the goals of the team
Answer questions and provide directions in a courteous and expeditious manner
Qualify and process customer rentals with accuracy and attention to detail
Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
Keep work area organized and free of clutter

Essential Requirements:
Job Qualifications: Previous customer service experience and sales skills.
Ability to work in a fast paced environment with a variety of tasks.
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
Detail oriented.
Computer literate.
Proficiency in English.
Must have a valid driver's license, be 20 years of age, with an acceptable driving record
Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required

Physical Requirements: Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
: At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace. EOE, including disability/veteran

If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :
  • Application will be treated strictly confidential .
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Customer Service Associate - Flexible Representative Alcoa December 2021 Hertz above, you can try to find your job by read related jobs from another company in Alcoa below.

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