Guest Services Manager - San Diego Zoo Safari Park Job Openings by San Diego Zoo Wildlife Alliance in Escondido
9 days ago
San Diego Zoo Wildlife Alliance
San Diego Zoo Wildlife Alliance Hiring 2021 - Job hunting is in the distance from a straightforward process. As much as we'd love to on your own apply for jobs that are a absolute fit, sometimes we locate ourselves in circumstances where we cant afford to be as selective as we'd similar to to be. When that’s the case, the job hunt process gets trickier to navigate, but by no means is it impossible to acquire a job youre overqualified for. Whats key is to tolerate the recruiters concerns and/or objections to your overqualification and to address them candidly and clearly. Its important to understand where the recruiter is coming from for that reason you can have the funds for them the proper assurance that youre not going to get bored and leave within a few months.
San Diego Zoo Wildlife Alliance Jobs 2021
The latest jobs is from San Diego Zoo Wildlife Alliance in Escondido. San Diego Zoo Wildlife Alliance is looking for the best people to apply Guest Services Manager - San Diego Zoo Safari Park that will be placed in Escondido. If you are extracted and want to know the formations and requirements, please see the description below:
Are you inspired to be a part of an organization committed to protecting wildlife around the globe? is a mission-based, non-profit wildlife conservation organization with two world famous front doors where we unite our passion for wildlife, expertise in wildlife care, and conservation science to save species from the brink of extinction. Our commitment is to provide visits to the San Diego Zoo and San Diego Zoo Safari Park as opportunities to learn about and engage with best-in-class conservation work, and how that work is changing outcomes for wildlife everyday.
HOW YOU WILL IMPACT OUR MISSION
The Guest Services Manager is responsible for leading guest service operations to provide a best-in-class guest experience. While guests participate in onsite activities such as the Africa tram it provides us an opportunity to share the importance of our conservation work and build allies. It is through these touchpoints that the Guest Services Manager will drive the San Diego Wildlife Alliance’s mission and vision of saving species worldwide. This position reports to the Director of Guest Services.
WHAT YOU WILL DO
Oversee Guest Services Staff, including but not limited to, interviewing, hiring, training, performance management and terminations.
Responsible for adhering to departmental budget participating in monthly accountability reviews.
Evaluate department best practices on an ongoing basis and make changes to improve service as needed.
Prepare reports identifying trends and make recommendations to management on continuous improvement strategies.
Responsible for safety awareness and safety preparedness for the department and staff.
Handle all guest issues with urgency, practicing the highest levels of guest service and service recovery.
Plan and prepare for promotions/discount programs and proofreads and approves related coupon copy and materials.
Ensure that equipment, such as terminals and microphones, are working properly and arranges for technical assistance as required.
Responsible to ensure all cash handling polices are maintained with a high level of integrity and accountability.
Act as a representative for in all guest interactions.
WHAT ARE WE LOOKING FOR?
is seeking an individual who is inspired to be a part of an organization that is committed to protecting wildlife around the globe. A leader to join us in our commitment to provide opportunities to learn about, engage with best-in-class conservation work, and share how that work is changing outcomes for wildlife every day through visits to the San Diego Zoo and San Diego Zoo Safari Park.
5 years’ experience in sales, cash handling, and customer service required
5 years’ experience in sales, cash handling, and customer service required and
3 years’ supervisory experience leading a guest facing team
EDUCATION AND CERTIFICATIONS
Degree in related field preferred.
SKILLS AND KNOWLEDGE
Technical knowledge and ability to operate complex computer systems is required.
Must have exceptional mathematical aptitude to maintain fiscal responsibility.
Demonstrated ability to lead highly effective, diverse teams.
Able to communicate effectively both orally and in writing.
Must be able to handle challenging interactions with guest with a high level of tact and diplomacy.
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER
Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
Local and In-House Discounts
Employee Assistance Program
Location: – San Diego Zoo Safari Park
Duration: Year Round
Non-Union Position: Salary is commensurate with experience
Candidates must be available for an interview if contacted. Full job description available upon request.
THIS EMPLOYER PARTICIPATES IN E-VERIFY
SAN DIEGO ZOO WILDLIFE ALLIANCE IS A DRUG FREE WORKPLACE
SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER
SDZWA is an Equal Opportunity Employer. SDZWA will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ethnicity, disability status, genetics, protected veteran status, marital status, parental status, or any other characteristic protected by federal, state, or local laws. If you require a reasonable accommodation to complete an application, please email your request to email@example.com and provide the job title and location to which you are applying.
Join our team and build a career protecting wildlife around the globe with your passion for wildlife!
For more detail information about the program, please refer official source from San Diego Zoo Wildlife Alliance on following link below. If you meet these requirements, please register yourself at :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only short listed candidates will be notified.
If you are not interested in Guest Services Manager - San Diego Zoo Safari Park Escondido December 2021 San Diego Zoo Wildlife Alliance above, you can try to find your job by read related jobs from another company in Escondido below.
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