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2021-2022 Classified IT Support Analyst II Job Openings by Gresham Barlow School District in Gresham

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Gresham Barlow School District Job Vacancies 2021

The latest jobs is from Gresham Barlow School District in Gresham. Gresham Barlow School District provide a chance to fill 2021-2022 Classified IT Support Analyst II that will be placed in Gresham. If you are interested and want to know the positions and qualifications, please look the description below:

JobID: 1006
Position Type:
Classified (Technology)/IT Support Analyst II
Date Posted:
11/16/2021
Location:
Technology Office
Application Deadline: In-District Bargaining Unit Members November 22, 2021. If position is not filled with a bargaining unit member, outside applicants will be considered thereafter until filled.
Projected Start Date: Approximately December 13 , 2021. Exact date to be determined by the district.
Gresham-Barlow School District is complying with Governor Brown's Executive Order requiring all staff to show proof of vaccination against COVID-19 unless there is an approved medical or religious exception.
8 hours/day, 260 days/year
Salary Range 16 $22.16 to $31.12/hour
JOB SUMMARY: The IT Support Analyst II position provides front-line and tier 2 technical support to end users on various technical issues and problems relating to hardware, software and peripherals at designated district locations for the purpose of improving student achievement and staff productivity. They are also responsible for responding to, documenting and resolving service tickets in a timely manner. The IT Support Analyst 2 position reports to the Director of Technology Services.
ESSENTIAL JOB REQUIREMENTS – QUALIFICATIONS:
Associates degree in technology or equivalent and periodic training to assure currency of technical skills
Recent Job related experience in computer installation, maintenance & repair, network connectivity support, and computer applications support
Two to five years of recent hands-on experience working in an end-user desktop support role or computer operations support environment as part of a medium or large technology team
Valid Driver's License and evidence of insurability
Criminal Justice Fingerprint Clearance and other district certifications as may be deemed necessary by the Technology Department
Current First Aid/CPR Card


SKILLS, KNOWLEDGE AND/OR ABILITIES REQUIRED:
Skills to use computer technology, including use of software applications and computer applications
Specialized knowledge in computer repair, printers and related devices, certification in computer repair preferred
Knowledge of computer installation and maintenance, ability to orient others in equipment operations


ESSENTIAL JOB FUNCTIONS:
Provide exceptional customer service in person, via phone and email as appropriate
Resolve support requests including troubleshooting hardware and software issues
Works to support end-user Help Desk requests for technical support using district technology support tools
Following technology equipment standards set by the Technology Department, generate recommendations for new hardware and software acquisitions
Support the integration of technology into schools and district offices
Deployment, installation and maintenance/upgrades of district owned or managed staff and student technology, including computers, printers, peripheral devices and software in accordance with the needs of the school and the support standards set by the Technology Department
Using standards and procedures set by the Technology Department, help support network connectivity for end users, including troubleshooting problematic physical connections and work to follow Technology Department standards and procedures to ensure a secure network environment
As directed, provide training in the operation and use of systems, computers, and peripheral equipment to school personnel and students
Maintain inventories of technology hardware and software in accordance with district and Technology Department policies and practices
Read, assimilate and translate technical documentation in a clear, meaningful way for non-technical staff and students
Coordinate the procurement of technology equipment, replacement parts, and supplies as needed in accordance with district technology purchasing guidelines set by the Technology Department
Maintain the confidential, proprietary nature of all information maintained on data systems and related to this position
Support all district technology goals, policies and procedures as set by the Technology Department
Work with other Technology Department staff as needed to ensure the effective operation of systems and equipment
Other duties related to the position as assigned by supervisor


OTHER JOB FUNCTIONS:
Provide technology assistance to school or district staff for the purpose of supporting them in the completion of their work activities
Provide pickup and delivery services of computer equipment and software when necessary


PHYSICAL REQUIREMENTS
Ability to:

o sit, stand or walk for prolonged periods of time
o talk and hear conversations in a potentially noisy environment
o use precise control of fingers and hand movement, often in a repetitive motion such as keyboarding
o reach for and handle objects
o use close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
Regularly focus on a computer screen
Bending, stooping, kneeling, and lifting and/or moving up to 70 lbs. may also be required on occasion


WORKPLACE EXPECTATIONS
Maintaining regular and punctual attendance. In case of an absence, district protocol for reporting absence is followed
Dress in a professional and appropriate manner for the assignment and the work setting
Maintaining appropriate confidentiality regarding information relating to staff, students and parents
Exercising prudent judgment
Work independently in the performance of routine duties
Follow all District policies and work procedures
Participate in required meetings and trainings related to the position
If employee is bilingual, they may be requested to interpret, translate documents, and/or communicate orally in the second language
Cultivate and model a respectful working and learning environment


Applicants with culturally diverse backgrounds are strongly encouraged to apply.
Applications must be submitted to Frontline Recruiting and Hiring by the closing date in order to be considered for the position. All employees hired by the District into a position not requiring licensure must be fingerprinted and have a criminal history check completed. The cost is $71.50 and is the responsibility of the employee. This employment is considered probationary pending return of the criminal records check from the FBI and Oregon State Police through the Oregon Department of Education.


Gresham-Barlow School District recognizes the diversity and worth of all individuals and groups. It is the policy of this district and the board of education that there will be no discrimination or harassment of individuals or groups in any educational programs, activities or employment. Gresham-Barlow provides equal access to individuals with disabilities.
AN EQUAL OPPORTUNITY EMPLOYER

If your qualification is matched with the requirement above, please submit your online application directly through Gresham Barlow School District system at :

Notes :
  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only qualified, short-listed applicants will be invited for furthers process.

If you are not interested in 2021-2022 Classified IT Support Analyst II Gresham December 2021 Gresham Barlow School District above, you can try to find your job by read related jobs from another company in Gresham below.

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