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CUSTOMER SERVICE REPRESENTATIVE I Job Openings by City of Houston, TX in Houston

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City of Houston, TX Job Vacancies 2021

The latest jobs is from City of Houston, TX in Houston. City of Houston, TX need a new worker to fill CUSTOMER SERVICE REPRESENTATIVE I that will be placed in Houston. If you are extracted and want to know the formations and qualifications, please see the description below:

POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED
Job Classification: CUSTOMER SERVICE REPRESENTATIVE I PART-TIME
Posting Number: 26787
Division: One Call Solutions
Reporting Location: 611 Walker, 3rd Floor Annex
Workdays & Hours: Monday – Friday ; Varies*
*PART-TIME HOUR VARIES AND SUBJECT TO CHANGE*
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Municipal Courts currently has a full-time employment opportunity available for a Customer Service Representative in our One Call Solution Center for individuals who are self-motivated, customer service oriented, have attention to detail, and possesses strong organizational skills. As an official of the Court, your responsibilities may include the following:
Answering incoming citizen information calls and payment calls
Collection of fines, processing payments by cash, check, credit card and wire transfer
Data entry of payment and fees in the Court's case management system
High level of direct contact with the general public, attorneys, court staff and law enforcement
Taking calls in a call center environment
Dissemination of court information as required
Data entry of court records and transactions
Scanning of court documents into the Court's case management system
Periodic rotation to alternate Court locations and/or sections
Other administrative and customer service related responsibilities as assigned
Must submit to annual background checks

PART-TIME hours may vary as needed and you must be available to work the assigned hours.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major so discomfort in a normal office environment. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS
Basic Knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
Six (6) months of administrative or customer service related experience is required.
Associate’s degree may be substituted for up to two years of experience.
LICENSE REQUIREMENTS
None
PREFERENCES Preferences shall be given to candidates that have the following:
6 months of collections and call center experience
Strong interpersonal skills
Bilingual in Spanish
Proficiency in Window and Microsoft Office environment (Word, Excel, Outlook)


**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidate the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED
None; however, the department may administer a skills-assessment test.
SAFETY IMPACT POSITION NO
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 13
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-7222.
If you need special services or accommodations, call 832-393-7222. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :
  • All application will kept strictly confidential.
  • Only short-listed candidates will be contacted.

If you are not interested in CUSTOMER SERVICE REPRESENTATIVE I Houston December 2021 City of Houston, TX above, you can try to find your job by read related jobs from another company in Houston below.

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